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giosg Blog

Read our blog posts for expert tips on how to optimize your e-commerce store and improve customer experience.

5 Best Enterprise Chatbot Platforms in 2024

Posted by Nea Mikkola, on 31 January, 2024

Having an efficient enterprise bot is essential for any company looking to stay ahead of the curve. These conversational AI platforms are not just about answering FAQs - they're about providing person...

7 Marketing Automation Ideas for Your eCommerce Site

Posted by Adelina Karpenkova, on 29 January, 2024

How many visitors land on your site every day? A thousand? A few hundred thousand? With an average conversion rate of an eCommerce site of 2.3%, you inevitably lose 97.7% of visitors. But you don’t ha...

12 eCommerce Sales Strategies to Grow Your Peak Season Success

Posted by Jade Ventoniemi, on 29 January, 2024

Consumers are expecting more and more hassle-free, convenient shopping experiences. Retailers are under more pressure to improve their eCommerce sales strategy and achieve good results, especially dur...

What is an AI Chatbot? Here's What You Need to Know (+Infographics)

Posted by Jade Ventoniemi, on 25 January, 2024

Artificial intelligence (AI) is here for the long haul and is making leaps and bounds in how it can optimize business processes. You never know, AI chatbots could be the next solution to make you go, ...

10 Best Customer Experience Podcasts in 2024

Posted by Daniel Paul, on 25 January, 2024

Do you like to hear personal anecdotes with a side of witty commentary? Or maybe you prefer discussions about the day-to-day challenges and wins of the customer experience world?

How to Improve Your Digital Customer Experience (Tips from Leading Companies)

Posted by Nea Mikkola, on 19 January, 2024

 In 2024, it can be difficult to attract new customers if you're not focused on great digital customer experiences. 44% of consumers say that nothing excuses a poor customer experience. Not even if it’...

5 Best eDetailing Software in 2024

Posted by Nea Mikkola, on 19 January, 2024

Are you familiar with edetailing software? If not, it's time to get in the know. Edetailing is changing the pharmaceutical industry and revolutionizing the way you educate and engage healthcare profes...

4 Enterprise Chatbot Use Cases to Boost Your Efficiency and CX

Posted by Nea Mikkola, on 25 January, 2024

Chatbots are dominating the tech landscape – and for good reason. They have proven to be valuable tools for businesses and customers, helping to streamline operations and improve customer experiences....

5 Live Selling Tips to Increase Your Online Sales

Posted by Melanie Myil, on 16 November, 2023

Live selling is evolving into a popular trend in eCommerce because of its ease of use and customer-friendliness. It's been shown to be especially beneficial in targeting the emerging segment of shoppe...

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